We're here because we want to do good work.
If we didn't care, we wouldn't be in this business – period. That's true of us at Umbrella HQ, and it's true of the Neighbors who choose to work with us. But, sometimes things do go wrong, and when they do we want to make things right.
Here’s what you should know about the Umbrella Happiness Guarantee
Our Umbrella Neighbors – the stars of the show
Umbrella Neighbors are often recent retirees. They’re former teachers, firefighters, business executives or artists. Others are community members who find that Umbrella fits into their lives as a way to earn extra income and give back. Meet a couple of Neighbors here.
What is our triple-vetting process?
Before being allowed on Umbrella, Umbrella Neighbors pass a three step check.
Additionally, we call after completed jobs to make sure everything went well, including your feedback in our rating system.