Sign up for an Umbrella Membership
How Does Umbrella Work?
Our network comprises members and volunteers who live in the same neighborhood or area as you. Once we receive a request, we immediately start looking for a volunteer who can help out with your various home needs, including house painting, house cleaning, and fence management. We then send the requester an email or text message to inform them that someone will be on their way soon.
Triple-vetted help at an affordable rate
"Neil was efficient, thorough, prepared and knowledgeable. Polite dynamite. 😄" -Sandy P., NY
"It was great having David help with my garden. He did a lot in two hours. And he is a very agreeable person!" -Katherine H., NY
"Amy is so handy. And lovely! She lives close by. I look forward to running into her in the neighborhood." - Donna H., NY
Frequently Asked Questions
How do you screen Umbrella Neighbors? Every Umbrella Neighbor has gone through an interview, background check, and multiple reference checks. We also ask for a review after every task completed through Umbrella. You can read more about our vetting process here.
What is the Umbrella Guarantee? We want you to love using Umbrella. To learn more about the Umbrella Guarantee, visit this page.
Can I buy on behalf of someone else? Yes. To learn more, visit this page.
What kind of work quality can I expect from Umbrella Neighbors? Our Umbrella Neighbors are not licensed specialists (although they may have been in a previous life). They’re not professional contractors. But they’ve done the job you’ve requested before, and they know how to do it well. Think of it like your skilled neighbor.
How does the hourly fee work? When do you start charging? The clock starts when the doorbell rings, and there is a one hour minimum for most jobs (the Umbrella Neighbor took the time to get there, after all). For house cleaning, there is a two hour minimum. After that, we charge in 15 minute increments.
Still have questions? Call us (516) 882-4498
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