Umbrella is the worry-free way to care for your home
From installing the air conditioner to mowing the lawn, Umbrella has you covered.
Umbrella uses a membership model to give you peace of mind at the best rate possible. We offer three levels of membership so you can choose the one that's the best fit for you.
Frequently Asked Questions
What do Umbrella Neighbors do? Our skilled Umbrella Neighbors take care of the small things in and around the home – switching out light fixtures, moving boxes, painting fences, installing air conditioners, raking leaves, and more. We can do most plumbing and electric jobs but when a licensed professional is required, we'll help you find a qualified, vetted professional at a fair price.
How do you screen Umbrella Neighbors? Every Umbrella Neighbor has gone through an interview, background check, and multiple reference checks. We also ask for a review after every task completed through Umbrella. You can read more about Trust & Safety at Umbrella here.
What is the Umbrella Guarantee? We want you to love using Umbrella – otherwise we wouldn't be doing this. To learn more about the Umbrella Guarantee, visit this page.
What's covered in the emergency hotline? If the lights go out, if there's a plumbing emergency or the heat goes out, we'll have an Umbrella Neighbor over quickly to rectify the emergency – even if it's in the middle of night. Medical emergencies should call 911.
Can I buy on behalf of someone else? Yes. To learn more, visit this page.
What kind of work quality can I expect from Umbrella Neighbors? Our Umbrella Neighbors are not licensed professionals (although they may have been in a previous life). They're not professional contractors. But they've done the job you've requested before, and they know how do it well. Think of it like your skilled neighbor.
How does the hourly fee work? When do you start charging? The clock starts when the doorbell rings, and there is a one hour minimum for most jobs (the Umbrella Neighbor took the time to get there, after all). For house cleaning, there is a two hour minimum. After that, we charge in 15 minute increments. All tasks are a flat $16/hr, unless otherwise stated at time of booking.