We are so excited to have you as part of the Umbrella family! You are joining a community of people 65+ looking to for an easy, trusted way to maintain their homes. You now have a single place to turn to take care of all of the little things in and around your house. From yardwork to fixing light fixtures to home organizing, Umbrella is here for you. If you’re not sure if we can do it, just ask! We can probably help.
You can find information about how Umbrella works and information briefly outlining the types of tasks Umbrella can help you with below. Tasks done by Umbrella Neighbors, vetted members of the community, are a flat, affordable rate. For jobs that require a professional, we will recommend and book vetted providers on your behalf. You will always know the rate before you choose to book a job.
Anything at all we can help with, please don’t hesitate to reach out. We look forward to helping you check all of your home tasks from your to-do list!
Again, welcome to Umbrella,
Julie, on behalf of the Umbrella Community
P.S. - Refer a friend and each get $25 in task credit when they sign up and mention your name!
1. Request a Job
Tell us what you’d like to get done by submitting a job request through our smartphone app, emailing firstname.lastname@example.org or texting us. Provide a few dates and times that work for you.
2. The Umbrella Neighbor Schedules the Job and Confirms it With You
Umbrella will find the right Umbrella Neighbor for the job who will then contact you directly to confirm the date and time for the job.
3. Sign the Job Ticket Once the Job is Done
Umbrella Neighbors will have a job ticket on their phones for you to sign. We will automatically charge your credit card and email you a receipt. You should never pay the Umbrella Neighbor directly.
Answers to Frequently Asked Questions:
Other things to know:
Below are just some of the tasks most frequently requested by Umbrella Members. Don’t see your task on this list? Text or email us, and we will do our best to help.
From the small things like…
To seasonal tasks like...
To the usual headaches like...
To daily chores like…
To the unexpected like…